Clients’ views on what lawyers do

The Client Survey allows clients to feed back their views directly to CILEx Regulation. Research always finds that recommendation and reputation are the main reasons given by clients for choosing their lawyer. An excellent 91 percent of clients who responded to the survey during 2017 would recommend their Chartered Legal Executive.

Consumers: See the key findings together with tips on how to choose and work with your lawyer

You can provide your views on the legal service you have received directly to us through our Client Survey


Practitioners: See the key findings together with points and opportunities to consider



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