Regulation Matters communicates a wide range of regulatory issues and information in a simple, accessible way. It’s the first stop for CILEx legal practitioners and consumers looking for monthly guidance, exclusive features and talking-head videos.

Latest Videos

The evolving needs of legal services consumers

Helen Whiteman talks to Paul Kellaway, Assistant Director at the Competition and Markets Authority, about changing consumer behaviours and some predicted developments in the future legal landscape..

Case Studies

Can legal professionals keep up with changing consumer demands?

Caroline Wallace, Strategy Director at the Legal Services Board, talks to Regulation Matters about consumer-facing issues and what will be expected of legal professionals and legal regulation of the future.

Turning the tables: Ending sexual harassment at work

Elizabeth Prochaska from the Equality & Human Rights Commission gives guidance and recommendations for victims and employers in relation to sexual harassment in the workplace.

Changing the face of law

Chris Bones, Executive Chair of the CILEx Group, wants to change the face of law for the public and to ensure an accessible route into the profession. Discover his other plans and ambitions for the organisation.

Calling all aspiring legal practitioners!

There’s now a new way to achieve more from your Fellowship application. See how you can save money and gain independent Probate Practice Rights and Fellowship through ONE application.

Moving conveyancing into the 21st century

Eddie Goldsmith, chairman of the Conveyancing Association, discusses the Department for Communities and Local Government's recent Call for Evidence on improving the home buying and selling process in the UK.

Keeping your law firm safe from cyber attacks

John Kunzler, Senior Vice President of Financial and Professional Risks at insurance broker Marsh, talks to CILEx Regulation CEO Helen Whiteman about the latest cyber-security scams.

Legal Ombudsman: Coming soon...

Rob Powell, Chief Executive Officer at the Legal Ombudsman, reveals details of LeO's 2018-2019 Business Plan and explains his main focus for the coming years.

The SRA on why #diversitymatters

The Solicitors Regulation Authority published its latest diversity data figures in January 2018. Based on those findings, Executive Director Jane Malcolm discusses how the legal profession's make-up is changing, upcoming diversity events, and the SRA's top tips for promoting diversity within law firms.

LinkedIn: From Links 2 Leads

Rachel Tombs, solicitor for 15 years and founder of legal-marketing and business-development consultancy Links2Leads, gives law firms the "dos and don'ts" for engaging with clients and consumers using social media.

The LSB and the wider legal sector

Helen Whiteman, CEO of CILEx Regulation, talks to Helen Phillips, Interim Chair of the Legal Services Board, about how the LSB's work impacts legal regulators, practitioners and consumers.

Independent and impartial advice for the legal sector

Helen Whiteman interviews Chair of the Office for Legal Complaints, Wanda Goldwag, to find out about the work of the OLC and how far it has progressed with a "root-and-branch" review of the complaints process at the Legal Ombudsman.

Criminal Practice Rights: Getting you ready for trial

Sarah Phippen qualified as a Fellow of the Chartered Institute of Legal Executives in 2012. She discusses the CILEx Regulation's Criminal Practice Rights Course with Regulation Matters.

LawCare: You are not alone

LawCare is dedicated to promoting and supporting good mental health and wellbeing in the legal community. Its CEO, Elizabeth Rimmer, tells Regulation Matters all about the charity and its involvement in World Mental Health Day.

Practice Rights can benefit you, your practice and your clients

Chartered Legal Executive Advocate Gary Claeys explains to Regulation Matters how gaining CILEx Regulation Advocacy Rights has enhanced his professional status and transformed his role as personal injury lawyer.

Continuing Professional Development: All you need to know

If you’re unsure of how “planned activities”, “unplanned activities” and “professionalism” can count towards your outcomes-based CPD, Helen Whiting, CILEx Regulation’s Practitioner Authorisation and Supervision Manager, and Danielle Ingle, Practitioner Officer can help.

Your journey to Fellowship

Angela Tyrrell became a Fellow of the Chartered Institute of Legal Executives in July 2017. Here she tells CILEx Regulation about her path to Fellowship.

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RT @CrispinPassmore: I helped ⁦@shield_pay⁩ and ⁦@GeoffDunnett⁩ with this interesting paper. Serious contribution to property transactions.…

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Has your law firm ever thought of switching regulator? Here's your chance to change! See what CILEx Regulation has… https://t.co/ZgSaIvmV7o

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RT @Legal_Ombudsman: Costs, complaints and conveyancing, you can find out more about these issues in the webinar that we held with the CLC…

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Client Survey: We would love to understand your clients' experience of using legal services - this helps us to shap… https://t.co/KrpdfSyuet

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Money laundering isn’t always obvious, but you could be fined or prosecuted for missing the signs. Know the signs,… https://t.co/pfMX7faacL

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.@LegalServicesCP has published a discussion paper on lawtech and consumers https://t.co/os8C4gMzCf They examine th… https://t.co/0pUgk8C0Zf

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RT @legalfutures: Consumer panel urges regulators to act on lawtech https://t.co/kAGf1PBFwt

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RT @LegalServicesCP: @LegalServicesCP published a discussion paper on lawtech examining the legal services regulatory framework using the l…

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RT @Legal_Ombudsman: We help consumers who are unhappy with their legal service providers, and legal professionals to improve their complai…

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RT @legal_choices: Government told to close money laundering loopholes https://t.co/R9U7sq1JOQ

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RT @CILExRegulation: New free e-book from @theILFM: "Cybercrime & Fraud: The Route to Client Money". The essential guide to understanding c…

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Looking back to this week a year ago, Paul McCluskey from @AskLloydsBank tells us how stress can affect the legal s… https://t.co/w1mODhcQFJ