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Empowering the next generation

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An Ombudsman’s view of good costs service

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Features

30-05-2019
An Ombudsman’s view of good costs service
30-05-2019
Help with how to buy or sell a home
30-05-2019
Are you a lawyer with a disability?
30-05-2019
Empowering the next generation
29-04-2019
How are you, really?
29-04-2019
Carrying a heavy case load
29-04-2019
Social media for lawyers – a game of snakes and ladders
25-03-2019
Communication is key
22-03-2019
Widening accessibility to the CILEx Regulation website
22-03-2019
Know the signs, report the crime
22-03-2019
Celebrating 100 years since the Sex Disqualification Act
25-02-2019
How the Legal Ombudsman resolves complaints
25-02-2019
Out with the old, in with the new
22-02-2019
The Price is Right - Buying into Transparency
22-02-2019
Money Matters
Regulation Matters communicates a wide range of regulatory issues and information in a simple, accessible way. It’s the first stop for CILEx legal practitioners and consumers looking for monthly guidance, exclusive features and talking-head videos.

Latest Videos
Becoming a Chartered Legal Executive Advocate

Roy Morgan, a legal trainer for CILEx Regulation's accredited course provider Kaplan Altior, talks to Regulation Matters about Advocacy courses and what they offer to delegates.

Case Studies

Can legal professionals keep up with changing consumer demands?

Caroline Wallace, Strategy Director at the Legal Services Board, talks to Regulation Matters about consumer-facing issues and what will be expected of legal professionals and legal regulation of the future.

Turning the tables: Ending sexual harassment at work

Elizabeth Prochaska from the Equality & Human Rights Commission gives guidance and recommendations for victims and employers in relation to sexual harassment in the workplace.

Changing the face of law

Chris Bones, Executive Chair of the CILEx Group, wants to change the face of law for the public and to ensure an accessible route into the profession. Discover his other plans and ambitions for the organisation.
Calling all aspiring legal practitioners!

There’s now a new way to achieve more from your Fellowship application. See how you can save money and gain independent Probate Practice Rights and Fellowship through ONE application.
Moving conveyancing into the 21st century

Eddie Goldsmith, chairman of the Conveyancing Association, discusses the Department for Communities and Local Government's recent Call for Evidence on improving the home buying and selling process in the UK.

Keeping your law firm safe from cyber attacks

John Kunzler, Senior Vice President of Financial and Professional Risks at insurance broker Marsh, talks to CILEx Regulation CEO Helen Whiteman about the latest cyber-security scams.

Legal Ombudsman: Coming soon...

Rob Powell, Chief Executive Officer at the Legal Ombudsman, reveals details of LeO's 2018-2019 Business Plan and explains his main focus for the coming years.

The SRA on why #diversitymatters

The Solicitors Regulation Authority published its latest diversity data figures in January 2018. Based on those findings, Executive Director Jane Malcolm discusses how the legal profession's make-up is changing, upcoming diversity events, and the SRA's top tips for promoting diversity within law firms.

LinkedIn: From Links 2 Leads

Rachel Tombs, solicitor for 15 years and founder of legal-marketing and business-development consultancy Links2Leads, gives law firms the "dos and don'ts" for engaging with clients and consumers using social media.
The LSB and the wider legal sector

Helen Whiteman, CEO of CILEx Regulation, talks to Helen Phillips, Interim Chair of the Legal Services Board, about how the LSB's work impacts legal regulators, practitioners and consumers.

Independent and impartial advice for the legal sector

Helen Whiteman interviews Chair of the Office for Legal Complaints, Wanda Goldwag, to find out about the work of the OLC and how far it has progressed with a "root-and-branch" review of the complaints process at the Legal Ombudsman.

Criminal Practice Rights: Getting you ready for trial

Sarah Phippen qualified as a Fellow of the Chartered Institute of Legal Executives in 2012. She discusses the CILEx Regulation's Criminal Practice Rights Course with Regulation Matters.

LawCare: You are not alone

LawCare is dedicated to promoting and supporting good mental health and wellbeing in the legal community. Its CEO, Elizabeth Rimmer, tells Regulation Matters all about the charity and its involvement in World Mental Health Day.
Practice Rights can benefit you, your practice and your clients

Chartered Legal Executive Advocate Gary Claeys explains to Regulation Matters how gaining CILEx Regulation Advocacy Rights has enhanced his professional status and transformed his role as personal injury lawyer.
Continuing Professional Development: All you need to know

If you’re unsure of how “planned activities”, “unplanned activities” and “professionalism” can count towards your outcomes-based CPD, Helen Whiting, CILEx Regulation’s Practitioner Authorisation and Supervision Manager, and Danielle Ingle, Practitioner Officer can help.
Your journey to Fellowship

Angela Tyrrell became a Fellow of the Chartered Institute of Legal Executives in July 2017. Here she tells CILEx Regulation about her path to Fellowship.

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Pleased to be able to once again support the #LLST #LondonLegalWalk https://t.co/lfWrV1WS5W

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RT @HelenWhiteman: @LawCareLtd @lucinda_soon_ @elizrimmer our team convening #LLST https://t.co/lh3YBL6tGl

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RT @LawCareLtd: Almost ready for the off! #LondonLegalWalk https://t.co/2757T3wcQY

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Changing Properties: https://t.co/bDK2Um4BGn #shieldpay #proptech #realestate #property #changingproperties… https://t.co/SgYiT7Zqaz

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CILEx Regulation is consulting on proposals for an alternative route to acquiring additional practice rights for es… https://t.co/gbUNuI3ocO

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RT @CILExLawyers: Are you a local firm that wants to support access to justice? Why not get a team together and join us for the Bedford Leg…

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RT @Legal_Ombudsman: We know that penning a letter of complaint can be stressful, which is why we’ve set up templates showing people how th…

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RT @CILExLawyers: This week CILEx members have the opportunity to attend a free webinar. If you are interested in finding out what is neede…

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RT @Legal_Ombudsman: Buying your first home can be a daunting experience, especially when you’re trying to figure who does what in the purc…

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RT @LawCareLtd: It’s the London legal walk @londonlegal today - a MASSIVE 🙏 to all our supporters and our FANTASTIC team - we have raised a…

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RT @CILExLawyers: Do you want to improve access to justice for those most in need? Then join us on The Bedford Legal Walk on Thursday 27 Ju…

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RT @CILExLawyers: Employers love #CILEx. See why national law firms love to employ CILEx lawyers here: https://t.co/ms6f46hSwe #getintolaw…

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From the CEO's Desk

It's hard to believe that it has been a whole year since we last celebrated and promoted Mental Health Awareness Week. It runs from 13 May this year and many individuals and organisations are getting involved with events and activities across the UK. The theme is body image; how we think and feel about our bodies. Helen Whiteman, CEO of CILEx Regulation, shares her thoughts.

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Each year on 7 April, countries from across all continents celebrate World Health Day. Originally founded at the time the World Health Organization (WHO) came into being over 50 years ago, this annual celebration highlights a particular health theme. For 2019, the theme is universal health coverage which is about ensuring all people and communities have access to quality health services where and when they need them, without suffering financial hardship.

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