Recent research from the Harvard Business Review published in the Journal of Consumer Research found that despite AI outperforming doctors when it comes to certain medical diagnoses, consumers were more inclined to trust a human over a machine when it came to their wellbeing.
Having spent time recently looking into the impact of legal technology and consumer trust in legal services, CILEx Regulation's Felix Brown asks: could the same be true of the legal profession?
The Home Buying and Selling Group (HBSG) was created to improve the home buying and selling process for consumers. Read on to find out more about the Group's work.
LawCare, the charity that works to support and promote mental health and wellbeing in the legal community, has published a new factsheet on sexual harassment.
As we approach the Christmas and New Year break, Vicky Purtill, Director of Authorisation and Supervision at CILEx Regulation, reflects on 2019 and what 2020 could have in store for regulated professionals.
Dr Emma Jones of The Open University suggests that emotional competence has a vital place in a modern legal profession. Here's a summary of her compelling argument, delivered at a recent CILEx Regulation roundtable.