Regulation Matters explores a wide range of regulatory issues in a simple, accessible way. It’s the first stop for CILEX legal practitioners and for consumers looking for guidance, including exclusive features and videos.

Latest Videos

We’re here for you – promoting and protecting your interests as a legal services consumer

Who we are, who we regulate and how we can support consumers of legal services.

A guide to qualifying employment and work based learning

This webinar guide takes you through the Fellowship application process in relation to QE and WBL.

Case Studies

What's Advocacy training really like? Jenna Salmman shares her journey

Many consider Advocacy to be a daunting prospect, but in reality, it a valuable and rewarding addition to your skill set, enhancing both your professional development and future career prospects. Jenna shares her experience of the Advocacy training course and offers some valuable insight.

Our first firm to gain ABS status

“Becoming a CILEx Regulated ABS feels like a natural next step for our organisation and has given us the ability to extend our services." Find out how TI Law, our first ABS authorised firm will benefit.

Evie Elsbury tells us about her alternative route to success

To mark National Apprenticeship Week, Evie shares her experiences and reflections on being the first Chartered Legal Executive to qualify through the new apprenticeship standard route. The Chartered Legal Executive Apprenticeship Standard was approved for delivery in 2016.

Kim's journey - Kim Boylett from Boyletts Law

"Just over two months on and so far, this is the best decision I ever made." When Kim Boylett began her CILEx journey and as she progressed through her career, she had always wanted to run her own firm, but the time was never right. Then in 2020, when the covid-19 pandemic hit, she took the opportunity to realise her dream.

Why an ABS? Because good people, diverse skill sets and different backgrounds build capability and drive growth

Barbara Hamilton-Bruce, Head of Client Operations at Simmons Wavelength Limited, explores the real value of an ABS

A career in law: aspirations and achievements

Emma Johnson, Chartered Legal Executive Advocate, shares details of her CILEx distance-learning studies, Advocacy training, and what's next for her career...

Can legal professionals keep up with changing consumer demands?

Caroline Wallace, Strategy Director at the Legal Services Board, talks to Regulation Matters about consumer-facing issues and what will be expected of legal professionals and legal regulation of the future.

Changing the face of law

Chris Bones, Executive Chair of the CILEx Group, wants to change the face of law for the public and to ensure an accessible route into the profession. Discover his other plans and ambitions for the organisation.

Calling all aspiring legal practitioners!

There’s now a new way to achieve more from your Fellowship application. See how you can save money and gain independent Probate Practice Rights and Fellowship through ONE application.

Moving conveyancing into the 21st century

Eddie Goldsmith, chairman of the Conveyancing Association, discusses the Department for Communities and Local Government's recent Call for Evidence on improving the home buying and selling process in the UK.

Keeping your law firm safe from cyber attacks

John Kunzler, Senior Vice President of Financial and Professional Risks at insurance broker Marsh, talks to CILEx Regulation CEO Helen Whiteman about the latest cyber-security scams.

LinkedIn: From Links 2 Leads

Rachel Tombs, solicitor for 15 years and founder of legal-marketing and business-development consultancy Links2Leads, gives law firms the "dos and don'ts" for engaging with clients and consumers using social media.

Criminal Practice Rights: Getting you ready for trial

Sarah Phippen qualified as a Fellow of the Chartered Institute of Legal Executives in 2012. She discusses the CILEx Regulation's Criminal Practice Rights Course with Regulation Matters.

LawCare: You are not alone

LawCare is dedicated to promoting and supporting good mental health and wellbeing in the legal community. Its CEO, Elizabeth Rimmer, tells Regulation Matters all about the charity and its involvement in World Mental Health Day.

Practice Rights can benefit you, your practice and your clients

Chartered Legal Executive Advocate Gary Claeys explains to Regulation Matters how gaining CILEx Regulation Advocacy Rights has enhanced his professional status and transformed his role as personal injury lawyer.

Continuing Professional Development: All you need to know

If you’re unsure of how “planned activities”, “unplanned activities” and “professionalism” can count towards your outcomes-based CPD, Helen Whiting, CILEx Regulation’s Practitioner Authorisation and Supervision Manager, and Danielle Ingle, Practitioner Officer can help.

Your journey to Fellowship

Angela Tyrrell became a Fellow of the Chartered Institute of Legal Executives in July 2017. Here she tells CILEx Regulation about her path to Fellowship.

@CILExRegulation

Please take the opportunity this weekend to update your personal data ahead of our #Diversity Data collection on Mo… https://t.co/ynGGFmSXSE

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@1KatieStrutt Hi Katie Thank you for your message. I'm sorry that you've not received a response to your emails. Pl… https://t.co/jbWVy5HNmZ

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RT @Legal_Ombudsman: Our Scheme Rules changed on 1 April 2023. The Rules set out how we look into investigations and makes decisions about…

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Five days to go to our two-yearly #diversity data collection. By informing our decision making, your data can help… https://t.co/s6xarFsEqe

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Our two-yearly #diversity data collection will take place on Monday 24 April 2023. Your full response helps us to h… https://t.co/wByFQM48EG

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RT @Legal_Ombudsman: Our Scheme Rules are changing from tomorrow (1 April 2023) The Rules set out how the LeO undertakes investigations an…

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Our two-yearly #diversity data collection will take place on Monday 24 April 2023. Find out how your data helps inf… https://t.co/550CGZcd8Z

@CILExRegulation

National #Conveyancing Week looks to inform, educate, motivate and assure, helping new entrants and raising the pro… https://t.co/bHrtre38V2

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The #LSAG has today published the latest changes to its Treasury-approved #AML guidance for the legal sector: - N… https://t.co/BcPsHUAjK4

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The @Legal_Ombudsman Scheme Rules set out the framework for how it resolves complaints between authorised persons a… https://t.co/z0VmmrvrGV

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Practitioner Authorisation and Supervision Manager Exciting new #opportunity to join the #CRL management team - wo… https://t.co/WgveyILTNP

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RT @Legal_Ombudsman: Our values underpin our business. These include being open, effective independent and fair. You can learn more about t…