Regulation Matters communicates a wide range of regulatory issues and information in a simple, accessible way. It’s the first stop for CILEx legal practitioners and consumers looking for monthly guidance, exclusive features and talking-head videos.

Latest Videos

Moving conveyancing into the 21st century

Eddie Goldsmith, chairman of the Conveyancing Association, discusses the Department for Communities and Local Government's recent Call for Evidence on improving the home buying and selling process in the UK.

Keeping your law firm safe from cyber attacks

John Kunzler, Senior Vice President of Financial and Professional Risks at insurance broker Marsh, talks to CILEx Regulation CEO Helen Whiteman about the latest cyber-security scams.

Case Studies

Keeping your law firm safe from cyber attacks

John Kunzler, Senior Vice President of Financial and Professional Risks at insurance broker Marsh, talks to CILEx Regulation CEO Helen Whiteman about the latest cyber-security scams.

Legal Ombudsman: Coming soon...

Rob Powell, Chief Executive Officer at the Legal Ombudsman, reveals details of LeO's 2018-2019 Business Plan and explains his main focus for the coming years.

The SRA on why #diversitymatters

The Solicitors Regulation Authority published its latest diversity data figures in January 2018. Based on those findings, Executive Director Jane Malcolm discusses how the legal profession's make-up is changing, upcoming diversity events, and the SRA's top tips for promoting diversity within law firms.

Legal Ombudsman: All you need to know

Rebecca Marsh recently joined LeO as Chief Ombudsman. She explains to Regulation Matters when and how a consumer can approach LeO with a complaint about a legal service provider, and the likely length, cost and outcome of an investigation.

LinkedIn: From Links 2 Leads

Rachel Tombs, solicitor for 15 years and founder of legal-marketing and business-development consultancy Links2Leads, gives law firms the "dos and don'ts" for engaging with clients and consumers using social media.

The LSB and the wider legal sector

Helen Whiteman, CEO of CILEx Regulation, talks to Helen Phillips, Interim Chair of the Legal Services Board, about how the LSB's work impacts legal regulators, practitioners and consumers.

Independent and impartial advice for the legal sector

Helen Whiteman interviews Chair of the Office for Legal Complaints, Wanda Goldwag, to find out about the work of the OLC and how far it has progressed with a "root-and-branch" review of the complaints process at the Legal Ombudsman.

Criminal Practice Rights: Getting you ready for trial

Sarah Phippen qualified as a Fellow of the Chartered Institute of Legal Executives in 2012. She discusses the CILEx Regulation's Criminal Practice Rights Course with Regulation Matters.

Fraud and scams: How to stay one step ahead

John Kunzler, Senior Vice President of Financial and Professional Risks (FINPRO) at Marsh, a global leader in insurance broking and risk management, explains to CILEx Regulation CEO Helen Whiteman what he sees as the greatest current areas of risk to legal service providers and their clients.

LawCare: You are not alone

LawCare is dedicated to promoting and supporting good mental health and wellbeing in the legal community. Its CEO, Elizabeth Rimmer, tells Regulation Matters all about the charity and its involvement in World Mental Health Day.

Practice Rights can benefit you, your practice and your clients

Chartered Legal Executive Advocate Gary Claeys explains to Regulation Matters how gaining CILEx Regulation Advocacy Rights has enhanced his professional status and transformed his role as personal injury lawyer.

Continuing Professional Development: All you need to know

If you’re unsure of how “planned activities”, “unplanned activities” and “professionalism” can count towards your outcomes-based CPD, Helen Whiting, CILEx Regulation’s Practitioner Authorisation and Supervision Manager, and Danielle Ingle, Practitioner Officer can help.

Your journey to Fellowship

Angela Tyrrell became a Fellow of the Chartered Institute of Legal Executives in July 2017. Here she tells CILEx Regulation about her path to Fellowship.

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RT @legalfutures: Legal market “inept” at dealing with vulnerable consumers, says watchdog https://t.co/DJNpvvJTvU

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With a 26.5% response rate to our Diversity Survey, the regulated community have given a huge boost to equality and… https://t.co/2Fnyfcns3v

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Update: You and the new money laundering guidance https://t.co/aK1O6f5sUx #AML #RegMatters https://t.co/eClJKmXkLO

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RT @legalfutures: CILEx Regulation seeks to reassure Lord Chief Justice over alternative business structures https://t.co/xFLwDfS3yb

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RT @uoplawsociety: Are you going Barrister route or Solicitor route? Don't forget the #CILEx route! #lawyer https://t.co/ZhCPMkqe6y

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The Judicial Appointments Commission is making some changes to the confidentiality agreement that all candidates si… https://t.co/mwEoY0VG43

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RT @CILExLawyers: CILEx launches consultation in next stage of reforms: https://t.co/3BAZNAd4rI https://t.co/BUqvx7lHBa

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What can the legal profession do to encourage new talent from diverse backgrounds towards a career in law?… https://t.co/u6ivxOmjjf

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RT @legalfutures: New Blog: Why your firm should support working mothers to the hilt https://t.co/tL3oHqfCjY

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RT @legalfutures: Associate News: Regulated community gives huge boost to equality and diversity data and knowledge https://t.co/5z1To2Y1yV…

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RT @legal_choices: Our latest article - the truth about #holidaysickness claims: before you make a claim get the facts at https://t.co/12hz…

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We're taking part in the 10K #LondonLegalWalk to raise money for access to justice. Please sponsor our team… https://t.co/v3DdUVdOUI