Case Studies

Our case studies section is packed with short videos and interviews with CILEx lawyers, industry commentators and regulated professionals who want to share their stories with you. If you'd like to tell Regulation Matters your story, let us know!

Finding a way forward with Citizens Advice


Matthew Upton, Head of Consumer and Public Services at Citizens Advice tells us about the support that is available to consumers who drop in to one of its offices or contact one of its helplines.

Criminal Practice Rights: Getting you ready for trial


Sarah Phippen qualified as a Fellow of the Chartered Institute of Legal Executives in 2012. She discusses the CILEx Regulation's Criminal Practice Rights Course with Regulation Matters.

The pillars of good regulation


Omar Yaqub is the General Law Compliance Business Partner at Slater & Gordon (UK) LLP. He tells Regulation Matters what he considers to be the pillars of good regulation and how regulation benefits clients and consumers.

The regulator's regulator...


Neil Buckley is the CEO of the Legal Services Board. He tells us why he feels it is important for regulators to have oversight from the LSB. As the Board nears the end of its strategic plan, Neil shares the highlights and lowlights of its progress with Regulation Matters.

Consumers first


Jane Martin is Chair of the Legal Services Consumer Panel. She tells us about the work of the Panel and how it uses its consumer knowledge and research to influence regulation.

The Specialist: Conveyancing & CILEx Regulation


Regulation Matters spoke to Sean Garner, Managing Partner of Garners Law, on a lovely sunny day in Stamford. Sean tells us about his conveyancing practice that has been running for a couple of years and what led him to set up as a sole practitioner.