Case Studies

Our case studies section is packed with short videos and interviews with CILEx lawyers, industry commentators and regulated professionals who want to share their stories with you. If you'd like to tell Regulation Matters your story, let us know!

Free legal advice in the local community


CILEx Regulation CEO Helen Whiteman chats to Frances Ridout, Deputy Director of the first-tier, free community Legal Advice Centre based in the law department of Queen Mary University of London.

A new horizon


Claire Holland, the founder of newly launched Holland Family Law, talks to Regulation Matters about why she decided to set up on her own and what it means to be a CILEx regulated business owner.

Finding a way forward with Citizens Advice


Matthew Upton, Head of Consumer and Public Services at Citizens Advice tells us about the support that is available to consumers who drop in to one of its offices or contact one of its helplines.

Criminal Practice Rights: Getting you ready for trial


Sarah Phippen qualified as a Fellow of the Chartered Institute of Legal Executives in 2012. She discusses the CILEx Regulation's Criminal Practice Rights Course with Regulation Matters.

The pillars of good regulation


Omar Yaqub is the General Law Compliance Business Partner at Slater & Gordon (UK) LLP. He tells Regulation Matters what he considers to be the pillars of good regulation and how regulation benefits clients and consumers.

The regulator's regulator...


Neil Buckley is the CEO of the Legal Services Board. He tells us why he feels it is important for regulators to have oversight from the LSB. As the Board nears the end of its strategic plan, Neil shares the highlights and lowlights of its progress with Regulation Matters.