The Legal Ombudsman (LeO) recently published research exploring the language used in the complaints process and the impact that it may have on the outcomes for consumers. LeO Ombudsman Jason Chapman explains the main learning points from the research.
There’s now a new way to achieve more from your Fellowship application. Helen Whiting, CILEx Regulation’s Practitioner Manager, explains the work the Authorisation team has completed to help those looking to achieve their Probate Practice Rights and Fellowship.
David Gilbertson, Non-Executive Director at CILEx Regulation, explains the benefits of regulation to the legal professional.
We talk to the Conveyancing Association's Director of Delivery, Beth Rudolf, about her career history to date and how the case of Brabners vs HMRC has shaken up the sector.
CILEx Regulation's CEO, Helen Whiteman, talks to the Conveyancing Association's Director of Delivery, Beth Rudolf, about the need for more transparent and consumer-friendly information in the conveyancing sector.