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Features

Welcome to our features section. Keep up to date with the latest topics and issues facing legal practitioners and consumers. From our top tips to the very latest regulatory developments and proposals, there’s something for everyone.

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Social media for lawyers – a game of snakes and ladders

29.04.19

Social media grips the world – 66 percent of adults use it and over 50 percent of website traffic for professional service firms is generated by it. But how do you use it to leap up the ladder of success and not to slide in the wrong direction?
Communication is key

25.03.19

The CILEx Regulation Transparency Rules came into force on 14 January 2019 and require CILEx regulated firms to publish price, service, complaints and regulatory information on their websites. But the transparency agenda is about more than just figures, says Yvonne Hirons.
Widening accessibility to the CILEx Regulation website

22.03.19

We’re delighted to announce that we’ve added speech, reading and translation support to our website, cilexregulation.org.uk. Browsealoud is an innovative tool from Texthelp which helps the millions of people out there who struggle to access and understand information online.

Know the signs, report the crime

22.03.19

Even the best lawyers can miss the signs of money laundering if they don’t look closely enough. The Home Office's "Flag It Up" campaign, supported by CILEx Regulation, aims to ensure those in the legal, property and accountancy sectors are more aware of and prepared for suspicious activity.
Celebrating 100 years since the Sex Disqualification Act

22.03.19

Women in the Law UK has marked this year’s centenary of the lifting of the bar on female participation in the legal profession by introducing a Charter for firms that demonstrate real commitment to diversity and wellbeing. The Charter was officially launched at the Women in the Law UK Annual Dinner on 14 March, which was attended by over 300 senior legal sector influencers from around the country.
How the Legal Ombudsman resolves complaints

25.02.19

The Legal Ombudsman (LeO) recognises that the situation of every complaint is different and a “one size fits all” approach cannot be used. The LeO’s guidance provides a clear explanation of how it decides what a reasonable outcome to a complaint should be.

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