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Features

Welcome to our features section. Keep up to date with the latest topics and issues facing legal practitioners and consumers. From our top tips to the very latest regulatory developments and proposals, there’s something for everyone.

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Emotional competency and the law

17.05.18

The theme of this year’s Mental Health Awareness Week: stress. Chief executive of LawCare, Elizabeth Rimmer, wants to prevent stress from occurring where possible, and to do this she believes we need to help lawyers understand and manage their emotions.
Dealing with mental health to weather a perfect storm

17.05.18

During Mental Health Awareness Week 2018, Paul McCluskey, UK Head of Professional Practices, SME Banking at Lloyds Bank, tells us how stress is affecting the legal services sector.
Attracting disabled people to the legal profession

16.05.18

In the second of a four-part series focusing on disability and legal services, Jane Hatton from Evenbreak explains the positive steps employers can take to encourage and support disabled job applicants.
Meeting the legal needs of small businesses

27.04.18

The Legal Services Board (LSB) recently published its third research report focusing on the legal needs of small businesses. With over 10,000 responses, it is the largest ever survey of small firms' interactions with the legal sector.
Clients’ views on what lawyers do

27.04.18

The Client Survey allows clients to feed back their views directly to CILEx Regulation. Research always finds that recommendation and reputation are the main reasons given by clients for choosing their lawyer. An excellent 91 percent of clients who responded to the survey during 2017 would recommend their Chartered Legal Executive.

No secrets: The importance of transparent consumer information

27.04.18

Consumers need information about price, service, how to complain and regulatory protections so they can make informed decisions when choosing a legal firm. We recognise the lack of provision of this information by legal firms and we have now published what we will require of our firms to improve transparency for consumers.

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