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Features

Welcome to our features section. Keep up to date with the latest topics and issues facing legal practitioners and consumers. From our top tips to the very latest regulatory developments and proposals, there’s something for everyone.

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LawtechUK launch their 2021 legal sandbox

26.10.21

LawtechUK launched their development sandbox on October 5th after a successful pilot that ran from December 2020-February 2021. The aim is to provide intensive support to eight legal innovators looking at bridging technology gaps in the UK.
Independent Practice Rights Now

13.10.21

We understand that the Covid-19 pandemic has impacted our professional and personal lives in ways that were unimaginable a few months ago. Lots of people are now taking the time to look ahead at what they want from their working lives, following their experiences over the past couple of years.
Making regulation work for all

07.07.21

Jonathan Rees discusses the key objectives of legal regulation and what's on the agenda as he takes up the role of newly appointed Chair of the CILEx Regulation Board.
Firms are keen to join the customer review pilot

06.07.21

An excellent number of firms have joined the joint regulators’ customer review pilot. With review sites seeing a rapid increase in consumers’ use of reviews, the pilot is being extended – so plenty of time for your firm to get involved.
Helping us can Help you Too: The mutual benefits of cooperating with your regulator

24.05.21

In this first article on the topic, CILEx Regulation focuses on the particular benefits of cooperation during a misconduct investigation.
The Legal Ombudsman’s top tips for best practice complaint handling

21.05.21

We have spent some time with law firms on a 1:1 basis over the last year and picked up on some common themes which we feel are creating barriers to resolving first tier complaints.

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