Sue Chandler, CILEx Regulation’s Consumer Engagement and Policy Officer, gives an overview of the keynote speeches at the Westminster Forum Seminar on Diversity and Inclusion in the Legal Profession.
As part of CILEx Regulation's review of education and training requirements for future CILEx lawyers, Vicky Purtill, Director of Authorisation and Supervision, discusses how innovation in the sector is changing the day-to-day work of legal apprentices.
Accessing legal services can be challenging, and your clients are looking to you to help and support them. So are we really doing the most we can to make it simple for those sat in front of us? David Pope offers a few easy tips to follow.
Your website is often the first contact you have with consumers. So, make it as easy as possible for consumers to engage with!
In 2017 CILEx Regulation carried out its first diversity survey of its entire regulated community. The excellent number of responses has enabled CRL to better understand diversity and see some possible emerging trends. See the key findings infographic.
Bruce Turnbull, director at the Vulnerability Registration Service, tells Regulation Matters how the initiative helps vulnerable consumers and how the VRS is involved in the government's plan to introduce a six-week breathing-space scheme for individuals in debt.