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Features

Welcome to our features section. Keep up to date with the latest topics and issues facing legal practitioners and consumers. From our top tips to the very latest regulatory developments and proposals, there’s something for everyone.

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How do your clients choose you?

24.08.18

Understanding what drives consumers’ decision-making when choosing a firm is important; as is being aware of consumers’ experiences while using legal services. The Legal Services Consumer Panel take an annual look at this information through their Tracker Surveys. Findings from these surveys were published this month.

Supporting disabled employees

24.08.18

In the last of a four-part series focusing on disability and legal services, Jane Hatton from Evenbreak explains why "reasons" given for not employing disabled people are not really reasons at all!
Reassurance, 21st century style

24.07.18

In this article, Vicky Purtill, Director of Authorisation and Supervision at CILEx Regulation, talks about the new digital logo provided to law firms regulated by CILEx Regulation, which will give consumers additional reassurance that their chosen firm is regulated.
Giving autistic people equal access to legal services

24.07.18

Dean Anthony Da Conceicao, Helpline Operations Manager at the National Autistic Society, hears daily how autistic people can be overlooked by legal services. He offers some top tips to ensure that consumers with autism get the support they need and deserve.

How accessible is your recruitment process?

22.06.18

In the third of a four-part series focusing on disability and legal services, Jane Hatton from Evenbreak explains why everyone can benefit from an inclusive and accessible recruitment process.
Helping disabled justice to ring true

22.06.18

The Disability Law Service provides invaluable help and advice to disabled consumers and their carers who otherwise would struggle to access the law. Director Eric Appleby explains how the charity secures those people with equal access to justice.

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