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Features

Welcome to our features section. Keep up to date with the latest topics and issues facing legal practitioners and consumers. From our top tips to the very latest regulatory developments and proposals, there’s something for everyone.

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10 top tips for face-to-face communication

26.02.18

Accessing legal services can be challenging, and your clients are looking to you to help and support them. So are we really doing the most we can to make it simple for those sat in front of us? David Pope offers a few easy tips to follow.
How consumer friendly is your website?

26.02.18

Your website is often the first contact you have with consumers. So, make it as easy as possible for consumers to engage with!
Regulated community gives huge boost to equality and diversity data and knowledge

25.02.18

In 2017 CILEx Regulation carried out its first diversity survey of its entire regulated community. The excellent number of responses has enabled CRL to better understand diversity and see some possible emerging trends. See the key findings infographic.
Creating a breathing space for the vulnerable

23.02.18

Bruce Turnbull, director at the Vulnerability Registration Service, tells Regulation Matters how the initiative helps vulnerable consumers and how the VRS is involved in the government's plan to introduce a six-week breathing-space scheme for individuals in debt.
Need help finding legal services? It’s just a bubble away!

29.01.18

So, you’ve spotted the purple “Legal Choices” speech bubble at the top of Regulation Matters, but what is it?

Helping vulnerable people gain access to justice

26.01.18

Clare Carter, Head of Development at the Access to Justice Foundation, discusses how the charity assists society's most vulnerable people, and explains how organising sponsored events and donating dormant client-account funds can further its work.

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