Features

Welcome to our features section. Keep up to date with the latest topics and issues facing legal practitioners and consumers. From our top tips to the very latest regulatory developments and proposals, there’s something for everyone.

How lawyers can support vulnerable consumers

21.08.17

Sue Chandler looks at recent research for the Legal Services Board, focused on legal services consumers with dementia and mental health problems.

Choosing and checking a lawyer: tips for consumers

25.07.17

As a consumer looking to choose legal services, it is vital to check a person is who they say they are. Here, Regulation Matters offers some advice on how you do this, together with other tips to help you choose a lawyer.

Competition and Markets Authority: 10 things to know

25.07.17

10 things you should know about the Competition and Markets Authority (CMA) market study into the provision of legal services.

Taking Pride in modern legal services

24.07.17

The Pride Festival 2017 took place from 24 June to 9 July, with London’s renowned Pride Parade on 8 July. Sarah Bailey reports on the support by CILEx Regulation and what should be next for LGBT matters in the legal sector.

Clients matter

18.07.17

Principle 5 of CILEx's Code of Conduct (Code) shines a bright light on how to behave towards your clients and the standards your clients can expect from you.

Help with complaints

22.06.17

Finding advice on complaints is vitally important for both consumers and our regulated community. Here, Regulation Matters provides clear information for consumers and for CILEx regulated members.

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